“Our business employs a large number of staff, and Linden Accountants provides us with a comprehensive and accurate payroll service. Someone is always on the other end of the phone if we have a staffing issue that requires immediate attention.”

Credit Control

Unfortunately, it’s inevitable. Customers will forget to pay you for your services or find they don’t have the money to do so. Many business owners find it difficult to ask their debtors for payment, particularly if they have to remind them more than once. There’s often a worry about negatively affecting existing relationships with customers – no one wants to hassle – but on the other hand, you need the money. You provided the service. You deserve to be paid.

This is where we come in. We offer a credit control service for all types of business. Using our knowledge and experience, we follow up outstanding invoices and secure their payment to give you more time to look after your business.

Our methods include:

  • Using email, letters and telephone to contact debtors and ensure payment of outstanding invoices.
  • Building good relationships with potential debtors to enable quick and easy debt collection. This enables us to advise on payment plans that will allow all parties to continue trading.
  • Ensuring we work closely with our clients to provide advice on whether a debt is unlikely to be settled or if further action is required.
  • Keeping records of all communication with customers, so there is a clear audit trail in the unfortunate event of payment problems that require legal proceedings.
  • Working with collection agencies to ensure there are no problems with tackling a debt issue.